Our partnership with Lios far exceeded our expectations. Pascal and Paige did a top-notch job of adapting to the dynamic and engaging style of documentation that we were looking for. We particularly appreciated the rapport that we built; Pascal and Paige seemed more like colleagues than contractors. We were so confident in them that we expanded their scope to have them review blog posts and marketing materials. I highly recommend Lios and their experts!

What a team! Diligent, proactive and well-organized, Lios impressed us with their excellent project planning skills, attention to detail, and knowledge of industry best practices and tools.

We’ve been doing business with Lios for over a year now. Lios is effective, available and thorough. Its team members truly grasp—and adapt to—their clients’ needs.

From start to finish, Lios was available and attentive to our needs. They really understood our expectations and succeeded in creating a training module that is harmonious and in keeping with our other documentation.

...Pascal and his team have helped us boost the overall quality of our products and they contribute every day to our company’s success.

We frequently need external resources to write our user documentation. The complexity of our systems requires a variety of technical skills. Pascal and his team allow us to produce clear and effective documents that meet our clients’ needs.

We will continue to provide clients with technical support, but what we have noticed [since working with Lios] is that the number of calls has dropped significantly. Many questions can now be answered by simply directing clients to their user’s guide.¬ Our sales representatives now have complete materials for Dominion & Grimm products.

...With Lios’s help we chose technological tools and set up a process by steps, with tangible intermediary deliverables that helped us measure the mandate’s progress and assure its quality along the way. This ensured a professional final result that met all the initial objectives and budget.

...Lios started by advising us on a technical communications strategy. Then, they helped us choose the technological tools to support this strategy and walked us through implementing it. Throughout the project, the stages were clearly defined and the results monitored. And Lios met our deadlines and stayed in budget.

...With (Lios) help, we were able to present our company’s knowledge in a completely new way. It was nothing short of a revolution in how we managed our documentation! Since then, our knowledge and expertise are much wider reaching and better structured and it’s easier for all our employees to share and contribute.

It’s also always really pleasant working with Lios. They are efficient and always try to offer the best possible product.

Lios is our partner for all our technical writing projects. They spend a lot of time understanding our solutions so they can truly grasp what is required and therefore better advise us. Their deliverables always meet our expectations.

...Lios’s help was precious and we wouldn’t have gotten where we are at today without them.

...Lios took the different personalities and contradictory opinions into account without deviating from the underlying objective of all documentation: making it useful and orienting it around the needs of the user, the true client!

...(Lios) expertise led to an excellent relationship with our client, who was greatly reassured for this major part of the project by how easy it was to work with Lios and how knowledgeable its team is. Thanks to their technical skills, Lios’s engineers understood, distilled and presented the information to be shared, all the while applying best practices in technical documentation...

...With Lios, we are confident about the quality and exactness of our manuals. Lios is available when it really counts for Newtrax, and working with them is easy, quick and effective.

...(Lios) suggested information-sharing methods that are much more modern and flexible than those we had initially imagined. The result is an online installation manual that is easily navigable, visual, concise and very thorough.

The Lios Technologies team made is possible for us to get our technical documentation online by our deadline. We are very happy with the improvements Lios made to our content and its new presentation. Thank you for your professionalism and efficiency.