Information at work.
In the topic-based method, every topic meets a goal and so generally corresponds to just one type of information. In our last article, The Topic-based Method, we compared documentation to a chain of islands, where each topic was an island. Now let’s zoom in and see how every island has a main attraction or type […]
In technical documentation, everyone knows the topic-based method is a must. But what is it exactly? In the topic-based method, every topic stands alone Every topic should be independent. This means that when you’re developing a topic, you have to thoroughly answer all questions (who, what, how, when, why). This way, every topic becomes complete […]
Are you thinking it’s time to put your technical documentation into a new format? In this article, we’ll go into the details of the formats most commonly used in technical documentation to help you choose the best one for your products and your clients. Paper Ah! Good ol’ paper! Printed documents never go out of […]
