So you’ve poured all your energy into designing a tool, program or application that is innovative and high-performing, and you are quite rightly proud! But are you able to take the step back that’s needed to evaluate it objectively? Can you still approach it like an inexperienced user who isn’t yet familiar with all its concepts and functionalities?
Over the last 15 years, Lios has documented all kinds of software and applications, from the simplest to the most complex. That’s how we know just how many headaches an inconsistent and unclear interface can cause users.
Lios can help you
Make your application consistent
Your application is a little universe with its own codes, layout, and language. Lios helps your users navigate your world by making your application more coherent. Lios not only checks that each word, expression, and message is correct and spelled properly, but also that all the terms are used consistently across each page in your application.
By making your tool more consistent, Lios will:
- Improve the user experience
- Make the tool more intuitive
- Increase the relevance of search results
- Reduce documentation and translation costs
Choose the English that speaks to your users
Everyone knows that English is a universal language. Even still, it has its regional peculiarities. Lios can advise you on the best variety of English to use based on your target market and will edit your tool accordingly. From there, Lios will take care of all the little details so your users feel at home in your application:
- Regional terminology and expressions
- Spelling variations
- Appropriate units of measurement (kg/lb., ºC/ºF…)
Do away with documentation (well, almost)
What makes your users happy? Having the right information just a click away. Lios can advise you on integrating documentation directly into your application, whether that’s as tooltips or clear instructions. If they aren’t sure what to do, your users won’t have to stop what they’re doing to look for the information they need in your documentation or contact Customer Service.
Keep your documentation up to date with your versions
Is your software or application constantly evolving? Maybe your interface, too? And is your documentation keeping pace? Lios can help you integrate your interface terminology directly into your documentation, ensuring that they always mirror each other. Never again will you need to worry about updating your documentation when you change a term in your tool. Everything will be taken care of automatically.