User manuals for construction industry software

Project for Marcotte Systems

Marcotte Systems is a North American leader in the design and implementation of intelligent, fast, flexible, adaptable and friendly software solutions for the construction industry.

Lios is our partner for all our technical writing projects. They spend a lot of time understanding our solutions so they can truly grasp what is required and therefore better advise us. Their deliverables always meet our expectations.

Alexandre Leblond

Customer Service and Integration Director

Need

Like in many SMEs, Marcotte System’s technical documentation needs are big, just not big enough to have full-time in-house staff. In 2011, as Marcotte was about to launch new products on the market, it realized it needed to turn to external resources to write and translate its user manuals.

Solution

Marcotte Systems chose to use Lios’ services. With its many years of experience in software documentation and the demo versions of Marcotte’s products under its belt, Lios set out to document Marcotte’s products from A to Z. It produced clear manuals in French and English that now effectively guide users in the use of various products.