{"id":2936,"date":"2021-03-04T13:51:24","date_gmt":"2021-03-04T18:51:24","guid":{"rendered":"http:\/\/www.lios.ca\/?page_id=2936"},"modified":"2021-03-19T12:51:07","modified_gmt":"2021-03-19T16:51:07","slug":"chatbot","status":"publish","type":"page","link":"https:\/\/www.lios.ca\/en\/expertise\/chatbot\/","title":{"rendered":"Chatbots"},"content":{"rendered":"<div id=\"pl-2936\"  class=\"panel-layout\" ><div id=\"pg-2936-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-2936-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-2936-0-0-0\" class=\"so-panel widget widget_bloc-text-regular panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"container panel-widget-style panel-widget-style-for-2936-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-text-regular so-widget-bloc-text-regular-base\"\n\t\t\t\n\t\t><div class=\"bloc-text-regular\">\n\t\n\t\n\tDo you wish that you could be available for your customers around the clock? Get back to them more quickly? Reduce the workload on your customer service and technical support teams by preventing them from having to constantly answer the same simple questions?\n\nWith a well-designed chatbot, you can!\t\n\t\n\t\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-2936-1\"  class=\"panel-grid panel-has-style\" ><div class=\"container panel-row-style panel-row-style-for-2936-1\" ><div id=\"pgc-2936-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-2936-1-0-0\" class=\"so-panel widget widget_bloc-spacer panel-first-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-spacer so-widget-bloc-spacer-base\"\n\t\t\t\n\t\t><div class=\"bloc-spacer\" style=\"height:30px\"><\/div><\/div><\/div><div id=\"panel-2936-1-0-1\" class=\"so-panel widget widget_bloc-text-regular\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-text-regular so-widget-bloc-text-regular-base\"\n\t\t\t\n\t\t><div class=\"bloc-text-regular\">\n\t\n\t\n\tA chatbot can be an excellent tool to support both your customers and your customer service department.\n\nBut to make that happen, it\u2019s important to define exactly how it will fit into your customer service strategy and ensure that its content is simple, clear, and to the point. Lios can work with you to design a chatbot that will give your customers quick access to the information or resources they need to resolve their issues.\t\n\t\n\t\n<\/div><\/div><\/div><div id=\"panel-2936-1-0-2\" class=\"so-panel widget widget_bloc-spacer\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-spacer so-widget-bloc-spacer-base\"\n\t\t\t\n\t\t><div class=\"bloc-spacer\" style=\"height:30px\"><\/div><\/div><\/div><div id=\"panel-2936-1-0-3\" class=\"so-panel widget widget_bloc-text-regular panel-last-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-text-regular so-widget-bloc-text-regular-base\"\n\t\t\t\n\t\t><div class=\"bloc-text-regular\">\n\t\n\t\n\t<h2>Years of expertise at your service!<\/h2>\n<p>With years of specialized experience in technical communication consulting and content development, Lios can help you:<\/p>\n<ul>\n<li>Define your customer service objectives<\/li>\n<li>Learn how a chatbot can fit into your customer service strategy<\/li>\n<li>Find the right type of chatbot (based on AI or choices\/FAQs)<\/li>\n<li>Shape the personality of your chatbot<\/li>\n<li>Create conversation flows<\/li>\n<li>Develop content<\/li>\n<li>Test content<\/li>\n<li>Analyze interactions and usage data<\/li>\n<li>Update and improve the chatbot<\/li>\n<\/ul>\n\t\n\t\n\t\n<\/div><\/div><\/div><\/div><div id=\"pgc-2936-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-2936-1-1-0\" class=\"so-panel widget widget_bloc-spacer panel-first-child\" data-index=\"5\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-spacer so-widget-bloc-spacer-base\"\n\t\t\t\n\t\t><div class=\"bloc-spacer\" style=\"height:33px\"><\/div><\/div><\/div><div id=\"panel-2936-1-1-1\" class=\"so-panel widget widget_bloc-text-green panel-last-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-text-green so-widget-bloc-text-green-base\"\n\t\t\t\n\t\t>\n<div class=\"bloc-text-green-wrapper\">\n\n\t\n\t<div class=\"bloc-text-green\">\n\t\t\n\t\t<div class=\"clearfix\">\n\t\t\t<div class=\"content-wrapper\">\n\t\t\t\t<h5>Result<\/h5>\nBy having information available at all times, you\u2019ll see higher levels of customer satisfaction and enable your customer service team to finally focus on issues that pose real challenges.\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n\t\n\t\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-2936-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-2936-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-2936-2-0-0\" class=\"so-panel widget widget_bloc-page-link panel-first-child panel-last-child\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-page-link so-widget-bloc-page-link-base\"\n\t\t\t\n\t\t><div class=\"bloc-page-link\">\n\t<div class=\"container\">\n\t\t<div class=\"content-wrapper\">\n\t\t\t\n\t\t\t<h2 class=\"h1\">Chatbot for<\/h2>\t\t<\/div>\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\n\t\t\t\t\t<div class=\"col-xs-12 col-sm-4\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/www.lios.ca\/en\/industries\/manufacturers\/\">\n\t\t\t\t\t\t<div class=\"page-btn\" style=\"background-image:url(https:\/\/www.lios.ca\/wp-content\/uploads\/2016\/12\/header-manufacturier-580x305.jpg)\">\n\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t<h4>Manufacturers<\/h4>\n\t\t\t\t\t\t\t\t<span class=\"arrow\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"layer\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"col-xs-12 col-sm-4\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/www.lios.ca\/en\/industries\/software-and-technology\/\">\n\t\t\t\t\t\t<div class=\"page-btn\" style=\"background-image:url(https:\/\/www.lios.ca\/wp-content\/uploads\/2016\/12\/header-logiciels-580x305.jpg)\">\n\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t<h4>Software and technology<\/h4>\n\t\t\t\t\t\t\t\t<span class=\"arrow\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"layer\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"col-xs-12 col-sm-4\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/www.lios.ca\/en\/industries\/public-companies-organizations\/\">\n\t\t\t\t\t\t<div class=\"page-btn\" style=\"background-image:url(https:\/\/www.lios.ca\/wp-content\/uploads\/2016\/12\/header-organismes-580x305.jpg)\">\n\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t<h4>Public companies and organizations<\/h4>\n\t\t\t\t\t\t\t\t<span class=\"arrow\"><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"layer\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-2936-3\"  class=\"panel-grid panel-has-style\" ><div class=\"container panel-row-style panel-row-style-for-2936-3\" ><div id=\"pgc-2936-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-2936-3-0-0\" class=\"so-panel widget widget_bloc-text-regular panel-first-child panel-last-child\" data-index=\"8\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-text-regular so-widget-bloc-text-regular-base\"\n\t\t\t\n\t\t><div class=\"bloc-text-regular\">\n\t\n\t\n\t<h2>That\u2019s all we do<\/h2>\nWe are technical documentation experts. We know how to produce truly helpful content that\u2019s easy to find, easy to understand and easy to use.\n<h6>I need:<\/h6>\t\n\t<ul class=\"list-inline\"><li><a class=\"btn btn-green btn-sm \" target=\"_blank\" href=\"https:\/\/www.lios.ca\/en\/services\/consulting-services\/\"><span>Consulting services<\/span><\/a><\/li><li><a class=\"btn btn-green btn-sm \" target=\"_blank\" href=\"https:\/\/www.lios.ca\/en\/services\/content-development\/\"><span>Content development<\/span><\/a><\/li><li><a class=\"btn btn-green btn-sm \" target=\"_blank\" href=\"https:\/\/www.lios.ca\/en\/services\/content-editing\/\"><span>Content editing<\/span><\/a><\/li><\/ul>\n\t\n<\/div><\/div><\/div><\/div><div id=\"pgc-2936-3-1\"  class=\"panel-grid-cell\" ><div id=\"panel-2936-3-1-0\" class=\"so-panel widget widget_bloc-spacer panel-first-child\" data-index=\"9\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-spacer so-widget-bloc-spacer-base\"\n\t\t\t\n\t\t><div class=\"bloc-spacer\" style=\"height:63px\"><\/div><\/div><\/div><div id=\"panel-2936-3-1-1\" class=\"so-panel widget widget_bloc-consultation panel-last-child\" data-index=\"10\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-bloc-consultation so-widget-bloc-consultation-base\"\n\t\t\t\n\t\t><div class=\"consultation-bloc\"><h4>Contact Us<\/h4><p style=\"margin-bottom: 30px\">We carefully analyze each request to offer services adapted to each project.<\/p><p><a href=\"https:\/\/www.lios.ca\/en\/free-consultation\/\" class=\"btn btn-cta-dark\">Talk to us<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Do you wish that you could be available for your customers around the clock? Get back to them more quickly? Reduce the workload on your customer service and technical support teams by preventing them from having to constantly answer the same simple questions? With a well-designed chatbot, you can! A chatbot can be an excellent [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1084,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2936","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbots - Lios<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lios.ca\/en\/expertise\/chatbot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbots - Lios\" \/>\n<meta property=\"og:description\" content=\"Do you wish that you could be available for your customers around the clock? 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